Invested.in FAQ

Contact Us

For customer support, feedback and suggestions, please contact support@invested.in

licensing@invested.in
for platform licensing inquiries.

bizdev@invested.in
for partnership inquiries.

pr@invested.in
for press inquiries.

General Topics

  1. What is Invested.in?
  2. Can I use Invested.in?
  3. How does it work?
  4. How do I create a project?
  5. What happens when a project reaches its goal?
  6. What do I get in return?
  7. Will I earn money from my investments?
  8. Can I get my money back?
  9. How much does Invested.in charge?
  10. What about the transaction fees?
  11. Can I change my password?
  12. HELP!
What is Invested.in?

Basically, Invested.in is a platform built to help you raise the money you need to fund your ideas, projects and dreams.

Can I use Invested.in?

YES! Invested.in can be used by anyone, anywhere in the world. (As long as you have a bank account or Credit Card!)

How does it work?
  • Set Goal - Create a project explaining your goal, the investment required, and what you are willing to provide in return for investment.
  • Promote Goal - Using the tools that we provide, promote your project to friends and family via your existing social networks (Facebook, MySpace, Twitter, etc...).
  • Realize Goal - When you reach your goal, you can withdraw your funds and follow through with your plan.
How do I create a project?

Creating a project is easy. Click here to get started.

What happens when a project reaches its goal?

When a project reaches its goal, the project creator is able to withdraw the raised funds and follow through with their promises to investors.

What do I get in return?

Every project is different. What you get in return is determined and distributed by the project creator. Make sure you read all of the project details before you invest.

Will I earn money from my investments?

We ask that users do not give back money in return for investment. This is not a bank. These are not loans. We recommend returning products, services, or special offers. Be creative!

Can I get my money back?

Yes. You can always decide to take your money back (or transfer it to another project) before a project reaches its goal.

How much does Invested.in charge?

When you make a withdrawal, we charge you 3%. Please see the next question regarding transaction fees. It's important!

What about the transaction fees?

When a credit card transaction occurs, the processing company has to charge a fee. It's unavoidable and it happens on all sites. If we come across any ways of lowering it, we will. :-)

  • If you created a project before February 1st, 2011, when someone contributes to your project, they pay the credit card transaction fee up front. That way, you, the project owner is not responsible for all of those fees.
  • If you published your project after February 1st, 2011, when someone contributes to your project, the transaction fee will be deducted from the original contribution amount.

Invested.inoffers a wide variety of customized fee solutions on a per-project basis. Please contact-us for more information.

Can I change my password?

For you, anything. Click here.

HELP!

If you need more detailed help, please contact us.

Award Badges!

To reward our top users and projects, we've decided to give out Award Badges to mark their achievements! Different badges are given out for different achievements and are displayed on projects and user profiles. We hope to continually add new badges, so send suggestions our way.

How do I earn an Award Badge?

Short answer: Be awesome. :-)

Below is a list of the current badges and what it takes to achieve them.

Project Badges
Badge This badge is awarded for... Badge This badge is awarded for...
Someone on the Invested.in Team loves your project. They think that more people should know about it! Your project has made it to the first page of the "Most Popular Projects" search results!
Projects that are "Liked" by the most ammount of people! Projects with the most unique number of contributors.
Your project is followed (via the “Follow This Project” link) by a lot of people!
User Badges
Badge This badge is awarded for... Badge This badge is awarded for...
You're a user who has followed (through the "Follow This Project" link) at least 5 projects. You're a user who has contributed to at least 5 projects.
Follow 10 projects. Contribute to 10 projects!

Got a badge suggestion? Contact us.

Using Google Analytics

Google Analytics is a powerful set of web traffic tracking tools and reports. We've integrated Google Analytics to help you track metrics such as pageviews and page referrals. Basically, it'll tell you how people found you...in INCREDIBLE detail. This is a free service available to all Invested.in Project Owners, but it requires a separate account with Google.

Getting Started

To create a new Google Analytics account, visit http://www.google.com/analytics

Some helpful hints during signup:
  1. When asked for your Website's URL enter Invested.in
  2. When asked for your Account Name enter something like "My Invested.in Project"
  3. Hit Continue when you arrive at the page titled "Analytics: Tracking Instructions"
  4. Once you arrive on your account overview page, locate the tracking code which appears to the right of your shop website address.
    It looks like: UA-XXXXXXX-X.

If you already have a Google Analytics account you can instead just log in and click on Analytics Settings. Then choose Enter New Profile.

Step 1 - Site Details Step 2 - User Details Step 3 - Save Step 4 - Done!
Enter Tracking Code

You can enable Google Analytics by:

  1. Go to Your Invested.in Project > Project Dashboard > Project Statistics.
  2. Enter your Google Analytics Tracking Code in this format: UA-XXXXXXX-X.
  3. Click Save.

Done! To view your Analytics, you have to sign in to your Google Analytics account. Since Google Analytics works on a delay, you may not see data in your reports for up to 24 hours.

Invested.in Updates